Terms of service

Last updated: October 2, 2026

These Terms & Conditions govern your access to and use of the Venture Ridge website and your purchase of products through our online store. By accessing the website or placing an order, you agree to these Terms & Conditions and the policies referenced below. If you do not agree, please do not use the website.

1. Store Information

This online store is operated by Grand Smooth Global LLC under the store name Venture Ridge. We serve and ship to customers within the United States only.

2. Use of the Website

You may use this website only for lawful purposes. You may not use the website to violate applicable law, interfere with its operation or security, attempt unauthorized access, transmit malicious code, or infringe the rights of Venture Ridge or any third party.

If you create a customer account, you are responsible for providing accurate information and maintaining the confidentiality of your account credentials.

3. Product Information and Availability

We make reasonable efforts to present product descriptions, images, prices, and other information accurately. Display settings may affect how colors and other visual details appear. Product information may be corrected or updated when an error or omission is identified.

Products and quantities are subject to availability. We may limit quantities or discontinue products without prior notice.

4. Prices and Orders

Product prices are shown in United States dollars (USD). Applicable taxes, shipping charges, and the total amount payable are displayed at checkout before you submit payment. Prices may change before an order is placed; we will not add charges to a paid order without your authorization. Submission of an order does not require us to accept it.

We may reject or cancel an order because of product availability, inaccurate product or pricing information, payment issues, suspected fraud, or another reasonable operational or legal concern. If we cancel an order after payment has been collected, the amount collected for the canceled order will be refunded to the original payment method.

You are responsible for providing complete and accurate billing, shipping, and contact information.

5. Payment

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable charges for your order. Payment processing may be provided by Shopify and other payment service providers.

6. Shipping and Delivery

Orders are processed and delivered according to our Shipping & Delivery Policy. Delivery dates are estimates and may be affected by carrier delays and circumstances outside our control.

7. Returns and Refunds

Returns, refunds, exclusions, and our no-direct-exchange process are governed by our Returns & Refunds Policy.

8. Third-Party Brands and Trademarks

Third-party brand names, product names, logos, and trademarks appearing on this website belong to their respective owners. Their appearance is used to identify relevant products and does not, by itself, state or imply sponsorship, endorsement, or affiliation.

9. Intellectual Property

Except for third-party materials, the content made available by Venture Ridge on this website is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, publish, or commercially exploit that content without permission, except as allowed by law.

10. Third-Party Services and Links

The website may rely on third-party services or contain links to third-party websites. Those services and websites may have their own terms and privacy practices. Venture Ridge is not responsible for third-party content or practices outside our control.

11. Privacy

Our collection and use of personal information are described in our Privacy Policy. Eligible visitors may also use our native Your Privacy Choices tool.

12. Disclaimers and Limitation of Liability

To the fullest extent permitted by applicable law, the website and its content are provided on an “as available” basis. Venture Ridge does not guarantee that access will always be uninterrupted or error-free.

To the fullest extent permitted by applicable law, Venture Ridge will not be liable for indirect, incidental, special, or consequential losses arising from use of the website. Nothing in these Terms & Conditions limits any consumer right, warranty, remedy, or liability that cannot lawfully be limited or excluded.

13. Severability

If any provision of these Terms & Conditions is found to be unlawful or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

14. Changes to These Terms

We may revise these Terms & Conditions to reflect changes to our operations, policies, or legal obligations. The updated version will be posted on this website with a revised “Last updated” date.